Our website address is: https://solarswitch.pk.
Who we are
SolarSwitchPk (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website or services related to solar energy solutions in Pakistan.
1. Information We Collect
We may collect the following information from you:
- Personal Information: Name, email address, phone number, home or business address, CNIC (if required for net metering applications).
- Service Information: Details about your energy consumption, property specifications, and solar requirements.
- Technical Information: IP address, browser type, device information, cookies, and usage data when you interact with our website.
2. How We Use Your Information
Your information may be used for:
- Providing solar consultation, installation, and maintenance services.
- Processing inquiries, quotes, and orders.
- Applying for net metering on your behalf (if requested).
- Improving our website and services.
- Communicating updates, promotions, or policy changes.
- Meeting legal or regulatory requirements in Pakistan.
3. Information Sharing
We do not sell or trade your personal data. We may share your information only with:
- Trusted third-party vendors or contractors working with us to deliver services.
- Government authorities (such as NEPRA, LESCO, or other DISCOs) for regulatory and net metering compliance.
- Legal authorities, if required by law.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
5. Cookies & Tracking
Our website may use cookies and similar technologies to:
- Improve user experience.
- Track website traffic and performance.
- Store your preferences.
You may disable cookies in your browser settings, but some website features may not function properly.
6. Your Rights
As a user in Pakistan, you have the right to:
- Request access to your personal information.
- Ask for corrections or updates.
- Request deletion of your data (subject to legal requirements).
- Opt out of marketing communications anytime.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites.
8. Updates to This Policy
SolarSwitchPk may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your information, please contact us:
SolarSwitchPk
📍 DHA 6, Lahore, Pakistan
📧 Email: [Solarquery@Solarswitch.Pk]
📞 Phone: [+923289986525]